For the drop® to charge, make sure the charging plug is fully inserted into the device's port. The light will fade in and out when your device is charging and shine bright when complete. We recommend charging via a usb adapter (1A minimum) plugged in to a wall outlet. If the outlet that you try does not light up the drop® button, try using a different outlet.
After cleaning, allow drop® to dry completely prior to charging. For optimal charging, use the charging cord provided with drop (R). Do not charge drop (R) for longer than 3 hours.
Charging time: To reach a full charge will take between 1.5–2 hours.
Runtime: At highest speed: 1–1.5 hours. At lowest speed: 1.5–2 hours.
Drop® is powered by a rechargeable lithium-ion battery. The drop's battery (like all rechargeable batteries) becomes less effective with usage. If used weekly, we recommend replacing every year. If used more frequently, we recommend replacing sooner. To preserve the lifespan of your battery, charge fully after each use.
Warranty: Our devices have a one-year limited warranty. Scan the unique QR code that comes on your device's packaging to activate your warranty.
Email us at orders@getmaude.com with any further questions or concerns.