Device Warranty

device warranty

THE INFORMATION ON THIS PAGE REGARDING WARRANTIES AND LEGAL RIGHTS IS INTENDED FOR PRODUCTS PURCHASED IN THE UNITED STATES ONLY.  Maude Group, Inc warrants against defects in materials and workmanship for a period of one (1) year commencing on the date of the original purchase of such product. This warranty does not cover damage caused by misuse, tampering, or unreasonable use,  or service performed by unauthorized service agencies. Loss or damage to removable parts will not result in the replacement of the entire product. Due to continuing improvements, actual product may differ slightly from the product described herein.

implied warranties

THE FOREGOING IS THE SOLE WARRANTY FOR THE PRODUCTS. MAUDE GROUP, INC. HEREBY DISCLAIMS ANY IMPLIED WARRANTY THAT THE PRODUCTS WILL BE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE. MAUDE GROUP, INC  LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY UNDER THE FOREGOING PARAGRAPH WILL BE LIMITED TO REPLACEMENT OR REPAIR OF THE PRODUCT BY MAUDE GROUP, INC OR ITS AUTHORIZED SERVICE CENTERS. THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

limitation of remedies

IN NO EVENT WILL MAUDE GROUP, INC. OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE RESPONSIBLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR BASED ON ANY BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT OR ANY OTHER LEGAL THEORY. SUCH DAMAGES MAY INCLUDE WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION RETAILERS; ANY COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. The warranty gives specific legal rights, and you may have other legal rights which vary from state to state or country to country.

activate your warranty

For orders placed on or after September 12, 2022, scan the QR code on your device's packaging after purchase and complete the instructions that follow to activate your warranty. 

maude claim process

In the unlikely instance that your device is defective, please reach out to orders@getmaude.com [within 12 months of purchase] to submit a claim. You must be 18 years of age or older to submit your warranty claim.