rise faqs

How do I use the condoms?
To open, carefully peel back the top of the buttercup packaging on the condom with your hands. Never use your teeth. The condom is right way up, so carefully use your fingers to pull it out of the package ensuring that the pointy part of the condom faces away from the tip of the penis before you put it on. Squeeze the pointy end of the condom so that there’s no air trapped inside. If there is trapped air, you risk the condom splitting. Additionally, it's critical to make sure you put the condom on when the penis is fully erect, as you want to make sure it fits correctly and there are no baggy spots. We recommend always using lubricant on the outside of the condom as not only does extra lubricant increase sensitivity, but it also helps to prevent any breakages.

If you are uncircumcised, pull back the foreskin before keeping one hand at the head of the penis with the end of the condom between your forefinger and thumb, and use the other to roll the condom on all the way down the shaft to the base. Note: If the condom will not unroll, you have it inside out and you will need to use a new condom.

When done, hold the condom at the base while you are still erect so that it doesn't slip off. Then, when fully withdrawn, take the condom off. Dispose of it carefully in the trash bin—never in the toilet. 

What ingredients are in your condoms?
Natural latex, cornstarch powder, silicone lubricant. 

Which products can I use the condom with?
If you’re looking for a little something extra, both versions of the shine lubricant work with our condom (but never use oil-based lubricant with latex condoms). If you’re sharing a toy with a friend, you can slip a condom over it for protection as well.

How safe are your condoms?
Our condoms are approved by the FDA as Class II medical devices. We work with the top factory in the world, which has been producing award-winning contraception for the last 20+ years. When used correctly, condoms are an effective form of contraception (98%) and can help to reduce the risk of transmission of sexually transmitted diseases.

Are your condoms cruelty-free? 
Our lubricants and condoms are FDA-compliant so unfortunately it’s currently not possible to be classified as cruelty-free. All FDA-approved medical devices comply with all standards per the FDA guidelines. 

Are your condoms vegan? 
Our condoms are vegan, and made with 100% natural latex and fair trade rubber.

Are your condoms gluten-free? 
Yes. It is also free of glycerin, parabens, spermicide and harmful chemicals. 

How strong are your condoms?
Each condom is subject to intensive 100% electronic testing for safety to qualify as an FDA-approved medical device.

Can I reuse a condom?
Do not reuse a condom. Condoms are only good for one use—that’s why we sell them in packs.

When do the condoms expire? 
Each condom has an expiration date on it. Remember to always check your expiration date. Once the condom reaches its end date, it won’t be effective in keeping you and your partner safe because it can tear easily.

How do I store a condom? 
Your condoms should always be stored in a cool, dry place. Leaving them stashed in heat like direct sunlight can damage their material which can render the product ineffective as it is susceptible to tearing. 

What is the rise condom length/width? 
The length is 7.09"/180mm and the width is 2.09"/53mm. The thickness is approximately 0.060 to 0.065mm (this is comparable to a standard condom thickness average of 0.065 to 0.070mm). Our rise condom is ultra thin, plain, parallel-sided, and smooth. 

What if the condom feels too tight? 
If you're noticing that the condom is too tight, the friction and tension can cause it to tear. Play it safe and find another condom type that feels right for you. 

How do I dispose of the condoms?
Wrap a used condom in toilet paper, a tissue, or even a paper bag, and put it in the garbage. All these items are biodegradable, so this is the most environmentally-friendly way to throw away a condom. Never flush a condom down the toilet. It will clog your pipes and latex in water does not biodegrade.

Can I recyclable the condom package?
The top panel which is foil is not recyclable. The bottom panel which is PE is recyclable.

How effective are condoms at preventing pregnancy? 
When used correctly, condoms are 98% effective at preventing pregnancy. 

Can I use condoms with the vibe or other silicone toys?
Our condoms are lubricated with a small amount of high-quality silicone lube. The lubricant contact is minimal from the condom, so it is unlikely that silicone-to-silicone degrading will occur. We do recommend that your silicone toy is cleaned with soap and water, before and after use, and not stored in contact with any silicone product.