Moderation policies

This Instagram page is moderated by Maude Group, Inc. employees. To maintain a safe and positive community, we reserve the right to delete comments or posts that are:

  • In direct violation of Instagram Community Guidelines.

  • Abusive, inflammatory or otherwise inappropriate towards other users, organizations, the company, or its employees.

  • Profane, obscene, inappropriate, disruptive or unrelated.

  • Indecent, sexually explicit or pornographic material of any kind—including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language.

  • Threats; personal attacks; abusive, defamatory, derogatory or inflammatory language; or stalking or harassment of any individual, entity or organization.

  • Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability.

  • False, inaccurate, disparaging, libelous or otherwise misleading in any way.

  • Spam, or solicitations of any kind.

For additional Terms of Service, please see here.

Commenting and Posting Policy

Please note:

  • Our Instagram page is a place for distributing Maude Group, inc. images and video content. Conversations between and among individuals and Maude Group, Inc. are not considered a substitute channel for services or general questions.

  • Our Instagram page may not be used for the submission of any claim, demand, informal or formal complaint, or any other form of legal and/or administrative notice or process, or for the exhaustion of any legal and/or administrative remedy.

  • Our Instagram page is also not to be used to report phishing or criminal activity. Suspicious emails should be forwarded to hello@getmaude.com

  • Maude Group, inc. reserves the right to follow, or not follow, any user from our Instagram page without prior written notice or consent for violations of community policies. We will be accepting followers on a limited basis.

  • Any comment(s) which we deem to be criminal in nature, instigates or implies violence toward oneself or another may be reported to the proper authorities.

Customer Service Inquiries

If you are a Maude Group, Inc. customer with a specific question about your orders, you can contact us at: orders@getmaude.com

For general inquiries or questions, please email hello@getmaude.com

Media inquiries

If you are a member of the media, please email us directly at press@getmaude.com

Copyright and Intellectual Property Policies

Please note the following copyright and intellectual property policies:

  • Infringement on any party's copyright, patent, trademark, trade secret, intellectual property, or other proprietary rights, or right of publicity or privacy is strictly prohibited and is your sole responsibility.

  • By submitting any content to our Instagram page, you warrant and represent that you are the copyright owner of the content or that the copyright owner of the content has granted you permission to use such content consistent with the manner and purpose of your use.

  • Using our Instagram page to distribute unauthorized copies of copyrighted material, including photos, artwork, text, recordings, designs, computer programs or derivative works of such programs is strictly prohibited and subject to removal.

  • Please note that by posting comments, posts, tagged photos, videos, ideas or any other content on our Instagram page, you are granting Maude Group, Inc. nonexclusive, worldwide rights to republish, redistribute or otherwise use this content in perpetuity in any way we see fit. This includes, but is not limited to, marketing and advertising materials.

Privacy and Security Policies

With respect to content collected through our Instagram page, Maude Group, Inc. follows Instagram's privacy policy, which can be accessed here. Please note that when visiting any official Maude Group, Inc. Instagram page, when applicable, you are also subject to the terms and conditions of our privacy policy and general terms of use, as well as Instagram's terms of service and privacy policy. To read Instagram's Terms of Service, please click here. To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers, account numbers, phone numbers or email addresses in any comment or post. If you do include personally identifiable information in your comment, your comment or post may be deleted.