Your device will arrive in travel mode to ensure it won’t turn on during transit. This will prevent it from turning on or charging. Hold down the power button for three seconds until you feel two quick pulses, and travel mode will be deactivated.

Your device should ship with a partial charge though it may have been depleted over time. Before first use, charge your spot for a full two hours.

The light should fade in and out when your device is charging and will shine brightly when complete.

Your device runs on a lithium-ion battery so there will be battery drainage over time. It is meant to be used and charged as frequently as our phones and tablets. We recommend charging your device after every use for optimal life span.